Practical answers for wallet owners
Find guidance on recovery phrases, networks, transfer reviews and suspicious links.
Who controls my assets?
Self-custody means the wallet owner retains control of essential credentials. Confirm actual functionality before relying on any product demonstration.
Does a wallet always need an internet connection?
Blockchain data typically requires connectivity, while keeping a written recovery phrase offline does not.
How should I store my recovery phrase?
Write it down offline, double-check the order, and keep it away from screenshots, cloud notes and chat apps.
How are private keys different from recovery phrases?
A private key controls an account. A recovery phrase can derive or restore associated keys. Both must remain confidential.
What should I do when changing phones?
Confirm your backup and restore only in a trusted application on a secure device. Never enter phrases into unfamiliar websites.
What should I check when adding USDT?
Verify the selected network and token contract. Assets with the same ticker may exist on different networks.
What matters before transferring assets?
Check the network, address, token, amount and fees carefully. On-chain transfers are often irreversible.
What should I check before installing?
Verify the download source, device integrity and requested permissions. Be cautious about links shared by impersonators.
How can I recognize phishing?
Be suspicious of seed phrase requests, urgent transfers and broad token approvals. Pause and independently verify the source.